AI Appreciation Day: How artificial intelligence is changing work and everyday life
Three years ago, most people had never used generative AI. Today, it’s part of how millions of people work, learn, create and solve problems every day. The speed…
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Karl Dionne
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The Accessibility Gap Most Organizations Don’t Know They Have
Speed, innovation, and AI-powered experiences mean very little if parts of your audience can’t use them. Your users possess a wide range of abilities. Where their abilities are…
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The Morning When AI Became a Business Decision: On a Monday morning in early 2026, we found ourselves working with a product strategy team facing a familiar challenge:…
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We’ve all been there, watching dashboards late at night, waiting for a process to finish, hoping everything runs smoothly. Trusting automation doesn’t come easily. After all, most leaders…
Western New York’s Digital Economy Is Quietly Accelerating
The region spanning Buffalo, Niagara and Rochester is undergoing a transformation that’s broad, deep, and collaborative. What was once defined by legacy industry is now morphing into a…