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Jamie Bracken

jamie

Jamie is a seasoned sales professional and entrepreneur. He’s been working with KPDI since 2019, helping companies navigate digital transformation & how enterprises work - no fancy jargon, just real results.” I can’t promise you flashy tech (well, I could) but it's mainly about making people's work lives better.”

Your Digital Backlog Isn’t a To-do List. It’s a Growth Constraint

August 18, 2026 |

Ask any marketing leader, “What’s sitting in the digital backlog?” The answer is rarely, “Nice-to-have”.  It could be a quote form that loses customers, a CRM integration the sales team has waited months for, or a customer journey everyone agrees needs fixing. These projects are on the list because they matter, but they just kept… Read more »

Why One More Hire Won’t Fix Your Digital Team

August 5, 2026 |

  A familiar scenario plays out when an important digital initiative stalls: someone suggests opening a new job requisition. It sounds reasonable. The team is overloaded, the backlog is growing, and adding headcount feels like direct action. Then someone tries to draft the job description. The ideal candidate needs to map customer journeys, refine UX,… Read more »

When the Mail Stops Moving: Why Businesses Need Digital Journeys That Don’t

November 5, 2025 |

We started last holiday season in the middle of a full Canada Post strike and many businesses are still recovering from the fallout. This year, waves of labour disruptions continue across the country as postal workers push for a new contract, once again slowing delivery and disrupting how businesses connect with customers. The effects reach… Read more »

Black in Business – Working Together with CAMSC (Canadian Aboriginal and Minority Supplier Council)

June 7, 2022 |

Karl Dionne, President and Founder of KPDI, and Vice President of Business Development Jamie Bracken attended CAMSC’s 18th Diversity Procurement Fair in April 2022 and came away feeling very encouraged about the opportunities ahead. The interest in diversity procurement shown by the major corporations in attendance was impressive, including Facebook, Accenture, IBM, Johnson & Johnson,… Read more »

Number Neighbors and Social Media Strategy

April 24, 2020 |

The world is getting sillier every day and the latest fad is called Number Neighbors, a game where kids (mostly) text phone numbers that are identical to their own but with the last digit changed by one. That’s a number neighbour. Number Neighbors Began as Text Door Neighbors The concept of number neighbors is not… Read more »