We started last holiday season in the middle of a full Canada Post strike — and many businesses are still recovering from the fallout. This year, waves of labour disruptions continue across the country as postal workers push for a new contract, once again slowing delivery and disrupting how businesses connect with customers. The effects… Read more »

What Happened at the CIRA Panel Discussion on Cybersecurity held at Ricarda’s after SecTor?  CIRA, the Canadian Internet Registration Authority is the member-based, not-for-profit organization which manages our nation’s .CA registry, and hosts an important speaker series called Canadians Connected in which tech industry speakers share their knowledge, concerns and ideas to help improve Canada’s… Read more »

This year, 2025 has seen the largest shift away from Google’s search engines since the company first launched its service, two-and-a-half decades ago. Why? What is causing this unprecedented disruption of their market dominance?  AI-powered search assistants like ChatGPT, Perplexity, and Google’s own Search Generative Experience have turned the usual exercise upside down by doing… Read more »

When it comes to UI/UX, innovation is often mistaken for reinvention. 
Many businesses strive to create something entirely unique to stand out, but the truth is, users don’t want to learn a new interaction model every time they visit a website or open an app. They expect interfaces to behave in ways they already understand—from… Read more »

You want a fully accessible website because you want your commercial pitch or charitable message to be available to everyone, and not restricted to those ‘enabled’ Canadians who can read the words printed on your webpages. You want a fully accessible website because you know there are more than six million Canadians over the age… Read more »